Terms and Conditions - At Vapors
Welcome to At Vapors! These Terms and Conditions govern your use of our website and any purchases made through our online store. By accessing our website or placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
- Age Restriction:
1.1. You must be at least 21 years old to purchase any products from At Vapors. By placing an order, you confirm that you are of legal smoking age in your jurisdiction.
1.2. If you are under the age of 21, you are strictly prohibited from using our website, making purchases, or accessing any content related to vapes, tobacco, nicotine, glass, CBD, alternative THC, batteries, disposables, candles, incense, and other accessories.
- Product Information:
2.1. At Vapors sells a variety of products, including vapes, tobacco, nicotine, glass, CBD, alternative THC, batteries, disposables, candles, incense, and other accessories. We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any information displayed on our website.
2.2. The use of our products is solely at your own risk. It is essential to read and follow the instructions provided with each product, including safety guidelines, warnings, and usage recommendations.
- Ordering and Payment:
3.1. By placing an order on our website, you agree to provide accurate, complete, and up-to-date information, including your name, shipping address, and payment details.
3.2. At Vapors reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
3.3. All prices listed on our website are in the currency specified and exclude any applicable taxes, shipping fees, or duties. You are responsible for paying any additional charges associated with your order.
- Shipping and Delivery:
4.1. At Vapors offers shipping options for eligible orders. Shipping costs and estimated delivery times are calculated during the checkout process.
4.2. We aim to process and ship orders promptly. However, please note that shipping times may vary depending on your location and product availability.
4.3. Title and risk of loss for all products pass to you upon our delivery to the carrier. At Vapors is not responsible for any lost, stolen, or damaged shipments once they have been handed over to the carrier.
- Return Policy: 5.1. Return Window: you have a 7-day window from the date of purchase to return eligible items. 5.2. Vape Device Returns: Vape devices and disposables that are faulty upon opening are eligible for return. They can be opened but must remain unused. All products must be in their original condition, undamaged. Opened packaging is acceptable for returns as long as the product is unused. All discounted sales are final. Products purchased at a discount are not eligible for return or exchange. Purchases made online are subject to the same return conditions as in-store purchases. 5.3. Proof of Purchase Requirement: Initiation of a return requires a valid proof of purchase, which may be a receipt, invoice, or another form of purchase confirmation. 5.4. Refund Method: Approved returns qualify for refunds in the form of store credit or loyalty cashback only. Refunds to cash or original payment methods are not available. 5.5. Manufacturer’s Warranty: Some of our products may come with a manufacturer’s warranty. Defects or issues might be addressed directly by the manufactures as specified in the warranty documentation. 5.6. Excluded Items: Consumables or perishable products, barring faulty vape devices and disposables opened but unused, are typically not returnable unless they fall under a specific manufacturer's warranty. 5.7. Return Procedures: In-Store: Return the item, with its original packaging and proof of purchase, to any AT Vapors store location. Online: For returns of items purchased online, reach out to our customer service team. 5.8. Exceptions to the Policy: AT Vapors reserves the right to handle exceptions on the case-by-case basis.
- Prohibited Uses:
6.1. You agree not to use our website or products for any unlawful or unauthorized purpose.
6.2. You must not upload or transmit any content that is infringing, defamatory, obscene, or violates the rights of any third party.
6.3. You are prohibited from using any automated system or software to access or interact with our website without explicit permission.
- Intellectual Property:
7.1. All content on the At Vapors website, including logos, trademarks, images, and text, are the property of At Vapors and protected by intellectual property laws.
7.2. You may not reproduce, distribute, modify, or use any of our intellectual property without obtaining prior written consent from At Vapors.
- Limitation of Liability:
8.1. To the extent permitted by applicable law, At Vapors and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, goodwill, or data, arising out of or related to your use of our website or products.
8.2. Our liability, if any, shall be limited to the amount you paid for the specific product or service giving rise to the claim.
- Arbitration:
9.1. Any dispute arising out of or relating to these Terms and Conditions, including the formation, interpretation, breach, termination, or validity thereof, shall be resolved through binding arbitration.
9.2. The arbitration shall be conducted by a neutral arbitrator in accordance with the rules of the arbitration organization mutually agreed upon by the parties.
9.3. The decision of the arbitrator shall be final and binding on both parties, and judgment upon the award rendered may be entered in any court having jurisdiction.
- Indemnification:
10.1. You agree to indemnify and hold At Vapors and its affiliates, officers, directors, employees, and agents harmless from any claims, demands, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of our website or products, your violation of these Terms and Conditions, or your violation of any rights of a third party.
- Use of Communication Services:
11.1. Our website may provide communication services, such as forums, chat rooms, or messaging features, for users to interact with each other.
11.2. You are solely responsible for any content you post, transmit, or share through these communication services.
11.3. At Vapors does not endorse, guarantee the accuracy, or assume any liability for the content posted by users through these communication services.
- Consent to Receive Electronic Communications:
12.1. By using our website and providing your contact information, you consent to receive electronic communications from At Vapors, including but not limited to newsletters, promotional offers, and order updates.
12.2. You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email or by contacting our customer support.
- Governing Law:
13.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where At Vapors is based.
13.2. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
- Modifications:
14.1. At Vapors reserves the right to update or modify these Terms and Conditions at any time without prior notice.
14.2. Any changes to these Terms and Conditions will be effective immediately upon posting on our website. It is your responsibility to review the Terms and Conditions periodically for any updates or changes.
By using our website, placing an order, or accessing any content related to At Vapors, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our website or making any purchases.