At Vapors, we offer convenient options for local delivery, shipping, and indoor/curbside pick-up. You can choose the option that suits you best during the checkout process.
Supported Shipping Zones:
We currently offer shipping to the following zones: 36 Eligible State For vape Products.
Shipping Costs:
For local delivery within our supported zones, we charge a flat rate fee of $4.99. If your order is under $64.99 and requires shipping, the shipping fee is $5.99. However, we offer free shipping on orders over $65. Please note that shipping rates may apply for orders below $64.99, and these rates are subject to change.
Policy around Returns, Exchanges, Damages, and Lost Packages:
Please note that all sales made through At Vapors are final. We do not accept returns or exchanges unless the product is defective or damaged upon receipt. However, if you receive a defective or damaged product, please contact us within 7 days of receiving your package. We will work with you to resolve the issue. Regarding lost packages, once they have been handed over to the carrier, we are not liable for any lost or misplaced shipments.
Delivery and Shipping Restrictions:
Please note that we do not deliver to Health Care Buildings (Hospitals, Nursing Homes, Rehab Centers, Medical Offices), Schools ( High School, Middle School, University, Children Center), and Public Buildings. We apologize for any inconvenience this may cause. We kindly ask you to provide an alternative shipping address that is not within these restricted locations when placing your order. You must be 21+ to receive your delivery. You must have ID present when receiving delivery, we do not accept the following: Expired ID, University ID, Employer ID, Medical Marijuana ID, Voter Registration Card, Birth Certificate.
If you have any further questions or need assistance with selecting an appropriate shipping address, please don't hesitate to contact our customer support.
Order Processing and Delivery Times:
We strive to process and ship orders promptly. Order processing times typically range from 1 to 2 business days. Delivery times may vary depending on your location and the shipping method you choose during checkout. Please note that these estimates are provided as guidelines, and actual delivery times may be subject to delays beyond our control.
Payment Options:
We offer various payment options to ensure a convenient and secure shopping experience. Accepted payment methods include:
Payment Requirements and Instructions:
To complete your purchase, please select your preferred payment method during the checkout process and follow the instructions provided. Please ensure that you provide accurate billing and payment information to avoid any processing delays.
Contact Information:
If you have any questions, concerns, or need assistance, our customer support team is here to help.
Feel free to reach out to us using any of the provided contact methods, and we will be happy to assist you.
Please note that the information provided above is subject to change, and the most up-to-date details can be found on our website or by contacting our customer support team.